Road Side Assistance

The vehicle market is constantly growing. In most countries though the roads' infrastructure does not comply with the rapid adaptations needed to accommodate the growing number of cars. This situation, together with the use of advanced built-in technologies requires professionals to answer the call in case of an emergency. Road Side Assistance Brochure
Pointer Telocation offers a complete customer-care workflow solution to enable a fast response, accurate analysis and high performance metrics to ensure an efficient and professional decision making process together with the best fitting support.
Capitalizing on its partners’ vast experience, Pointer Telocation brings the group's know-how into new regions and markets. Combining Pointer’s IT system with the company's long practice in a wide range of Road Side Assistance services allow our partners to provide fast response time and guarantee customers' satisfaction: Maintenance Services  • Key at-the-scene services Battery jump-starts  • Vehicle Towing either to a nearby repair facility or another location - according the customer's needs     • Emergency fuel and vehicle fluid delivery Carriage services of vehicles for long distance  • Concierge Service - assisting the driver with an emergency phone call support